What are order and payout statuses?

Orders

With Pocket you can create single or recurring orders. Once an order is created it's visible on the home screen with one of the following statuses:

Active

A recurring order will always be visible on the home screen and it will maintain its active status (unless cancelled). Every received payment belonging to a specific recurring order will be processed without affecting the order status.

Waiting for payment

Once a single order is created, it will be visible on the home screen until the corresponding payment is received and processed.

Payouts

Every time a payment is received by our system, regardless of the order type, a new Payout will be available on the history screen, with one of the following statuses:

Ethereum purchased

A payment has been received and it has successfully been processed and converted into ethereum. The corresponding amount of ethereum is now scheduled to be delivered until the end of the day (after 20:00 CET).

Ethereum received

Your ethereum have been paid out and sent to your wallet. At that point they should already be visible in your ethereum wallet.

Refunded

A payment has been received but it couldn't get exchanged into ethereum. A refund has been instructed and the payment should bounce back to your bank account in a few days.